At The Bridge Urgent Pet Care, we are committed to protecting your privacy and the confidential information of your pets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our services, visit our website at www.urgentpetcare.us, or communicate with us via SMS text messaging.
Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
We collect personal information that you voluntarily provide to us when you:
The personal information we may collect includes:
When you visit our website, we automatically collect certain information about your device, including:
We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies and similar technologies to collect and analyze information about website usage.
By providing your mobile phone number and opting in to receive SMS messages from The Bridge Urgent Pet Care, you consent to receive transactional text messages from us.
We use SMS messaging for transactional purposes only, including but not limited to:
Message frequency varies based on your pet's care needs and appointments. You may receive messages as needed for appointment reminders, follow-up care, and responses to your inquiries.
Your mobile phone number and message content are protected with the same security measures as all other personal information we collect. We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We may share your information with your primary veterinarian or other veterinary specialists when you authorize us to do so for continuity of care.
We may share information with trusted third-party service providers who assist us in operating our business, including:
These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
We may disclose your information when required by law, such as:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website. For more information about Google Analytics and how to opt-out, visit: https://tools.google.com/dlpage/gaoptout
You have the following rights regarding your personal information:
You have the right to access and update your personal information. You may contact us at any time to review or correct your information in our records.
You have the right to request copies of your pet's medical records in accordance with applicable laws and regulations.
You may request deletion of your personal information, subject to our legal and professional obligations to maintain medical records for specified retention periods.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:
Urgent Pet Care, LLC
The Bridge Urgent Pet Care
1011 Conant Street
Maumee, OH 43537
Phone: (419) 794-7010
Email: support@urgentpetcare.us
Website: www.urgentpetcare.us